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Liz Trocchio Smith

Liz Trocchio Smith
Certified Executive Business Coach
and Trusted Advisor

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Preparing For After COVID 19

Many organizations have been compiling information to help us get to a “new normal”, as well as helping businesses get their offices, and employees, back to work.  I pulled a few from sources listed below to share ones I felt were important and immediate.

Workplace Readiness: ¹

  •  Prepare the Building: cleaning plans, pre-return inspections
  •  Prepare the Workforce: mitigating anxiety, policies for deciding who returns, employee communications
  •  Control Access: protocols for safety and health checks, building reception, shipping and receiving, elevators, visitor policies
  •  Create a Social Distancing Plan: decreasing density, schedule management, office traffic patterns
  •  Reduce Touch Points and Increase Cleaning: open doors, clean desk policy, food plan, cleaning common areas
  •  Communicate for Confidence: recognize the fear in returning, communicate transparently, listen and survey regularly

The New Normal ²

  • Use of personal protective equipment (PPE) including gloves and masks, particularly when in higher risk environments (including, for example, crowded trains);
  • Routine adoption of “social distancing”as part of daily interactions, maintaining separation from other individuals when in transit or in the workplace;
  • Enhanced personal and workplace hygiene practices, with frequent workplace cleaning regimes;
  • Regular testing to ensure early identification of infection, prevent unnecessary quarantining and identify individuals with immunity who can safely undertake tasks requiring a degree of physical proximity to others;
  • Working practices that“ring fence” teams to limit the risk of infection spreading throughout entire workplaces, and use of “contactless” processes wherever possible (for example reduced use of cash and physical documentation replaced by scanning or electronic documents);
  • Rigorous contact tracing and isolation of individuals or teams when incidences of infection are identified.

It’s important to note, the World Health Organization (WHO), as well as the respective health organizations and government bodies within each country, are the primary sources for guidance on COVID-19 and other health-related issues. 


¹ Cushman & Wakefield

² Avison Young

Stay safe and sane, and make it a great day!