Build Relationships with Your Employees by Listening to Them

All too often, managers behave as if relationships are built at the office holiday party and other social events and are hindered by actually working. If the only way you build connections with your employees is by chitchatting, you’ll either spend valuable time not working or overbook your calendar with social obligations. Instead of relying on long lunches or happy-hour drinks, build good relationships with your employees by making sure they feel heard: Get to know what your people are thinking. Solicit feedback from them. And make listening tangible. Showing people that you hear them is important […]


3 Tips for Staying Focused at Work

If you don’t know this by now, our constant access to data is killing our productivity. Too many of us begin the day by picking up our phones and getting lost in a stream of notifications and information. Here are three things you can do to carve out more time for yourself and remain focused and effective at work:

Start your day right. When you wake up, don’t roll over and start checking email on your phone. Try a simple mindfulness practice: Take a few deep breaths, make a mental list of the things you’re grateful for, or meditate […]


Use the First Few Minutes of a Virtual Meeting to Establish Connections

Let’s face it: Conference calls can be boring. That’s why so many people call in, press the mute button, and spend time getting other work done. If you want your team to be engaged during your next virtual meeting, try helping them establish a connection from the start. Open the conference line a couple minutes ahead of schedule, and stay on the line while people join. If it’s a small group, use this opportunity to model the kind of collegiality you want to see during the meeting itself: “Hi, Desmond! Looks like rain where you are. How’s the weather?” […]


Why People Resist Change

Good morning,

It has been said that change is the only real constant. Generally, most people don’t take too kindly to change, especially when it is thrust upon them without their input.

While most people in leadership want to move full steam ahead at any cost, it is important to stop and appreciate those who are cautious or even fearful about the change being imposed upon them.

People react to change in many different ways. Some may respond with fear while others may respond with denial. This resistance to change can be better handled if we knew the reasons why.

Here are five reasons […]


Habits You Must Break to Be More Productive

As we wind down the first month of the new year, most of my clients want to know how to be more productive and get rid of “time wasters”.  I always have them make a list of their bad habits, and we go from there.  Nothing sabotages your productivity quite like bad habits. They are insidious, creeping up on you slowly until you don’t even notice the damage they’re causing.

Bad habits slow you down, decrease your accuracy, make you less creative, and stifle your performance. Getting control of your bad habits is critical, and not just for productivity’s sake. […]


Five Ways To Get Junior Staff Members To Demonstrate Leadership

Leadership skills aren’t magically transferred when an employee gets promoted to a management position. When you’re trying to cultivate the next generation of leaders, you need to start at entry-level, long before you dole out new titles and raises.

The good news is, many young employees and junior-level staff are eager to give their input and make a difference in the organization. But if they don’t feel like current leadership is listening, or if they’re afraid of having a “bad” idea, they’ll stop taking the initiative. It’s up to your executive team to build a culture of leadership – even […]


Stop Beginning Your Speeches with ‘Good Morning and Thank You’ and Start With This Instead

My good friend Paula, sent me this article she found on LinkedIn, by Deborah Riegal, sharing that it would make a good MMC.  She was right, and I thank her for sharing.

Deborah says, every presentation is an opportunity to make an impression. You can either use your pitch to build credibility, engagement and buy-in, or blow the chance to share your story in a way that sells.

No matter how compelling your message is, if you don’t capture your audience’s attention in the first minute, you’ll miss the momentum you need to get them on board — and stay […]


What Will You Do in 2018?

The year 2017 is behind us, with a fresh 365 days ahead. Now that the New Year is here, it is time to reflect on the year that went by, how you fared, what you learned, where you traveled, the relationships you forged or discontinued, how the quality of your life improved. Most importantly, it is time to give some thought to what difference you want to create in the new year and the new goals you wish to achieve.

Here are a few tips to get you started.

What’s missing from your life?  Sit back and think about the things […]


Motivate Your Team by Connecting Their Work to What Matters

All managers need to motivate their employees, but many struggle to get it right. Bosses looking to deliver an effective pep talk should explain why the work they are asking people to do is important. How do the employees’ tasks connect to the organization’s purpose? Point out ways your team is making a real difference for customers, the community, or each other. Or you can connect your employees’ responsibilities to their personal aspirations. Research shows that connecting work to meaning is the toughest part of a pep talk to deliver, but getting it right is essential to motivating your […]


Acknowledging Your Achievements Is a Form of Self-Care

Most of us are focused on all the things we have yet to accomplish at work. But constantly staring at a long to-do list can take a toll on your emotional well-being. It’s important to occasionally recognize and appreciate all you’ve accomplished. Take periodic breaks from the busyness of work to think about what you’ve checked off your task list. You may want to keep a “done” list alongside your to-dos, so you don’t lose sight of how much progress you’ve made. Once a month, write down what went well or felt particularly satisfying. You can use this debrief […]


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