Whether an individual, team, or organization,
increase your value by developing the voice of a leader.

Liz Trocchio Smith

Liz Trocchio Smith
Certified Executive Business Coach
and Trusted Advisor

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Conference Call Etiquette

With most of us working from home right now, conference calls are the norm.  Some of my biggest pet peeves are that people seem to throw all rules out the window when they sit on conference calls. Conference calls should be treated no different that in-person meetings and the person leading the call should receive the same respect as the leader of any meeting. AND, if you are the leader…

Homeschooling and Working from Home. Don’t Panic!

As the Coronavirus continues to spread, most people who are used to working in an office environment suddenly face the reality of a new workspace – their own home.  Meanwhile, schools across the country have closed their doors meaning that the majority of families are now going to be spending extended periods of time stuck in the house together. Here are some tips to help everyone survive! Don’t Panic!   Give…

How to Stay Motivated When Working From Home

With many professionals working from home do to the CoronaVirus, I thought it was timely to share some tips on how to stay motivated during this time. Create and follow a schedule – If you work from home every so often, it’s likely that you work similar hours to your colleagues in the office. If you’re self-employed, set yourself working hours and stick to them. You don’t have to work the traditional 9-5,…

Stop Dominating the Conversation in Your Meetings

When you’re leading a meeting, it’s tempting to hold the floor. After all, you called everyone together, right? But no one wants to go to a meeting where one person talks the whole time, and you’re unlikely to get what you need from the group if you’re delivering a monologue. To keep yourself in check, try three tactics. First, make notes and stick to them. Give yourself a time limit,…

Put Your Oxygen Mask On First

As a coach, I am always working with my clients to make sure their number one priority is themselves, period. If you don’t take care of yourself, you are not in a position to take care of others. That doesn’t just include your family, but your clients as well. If you have traveled by plane, the safety instructions are always, “Put your oxygen mask on yourself first, before assisting others.” …

Avoid These 4 Behaviors That Derail Conversations

When difficult conversations at work go wrong, they can rapidly devolve into unproductive arguments. Keep your discussion on track by minding the A-BCDs: Avoid Blame, Contempt, Defensiveness, and Stonewalling. Blame. Try not to make assumptions about what your colleague is thinking, and don’t make groundless accusations. Keep the conversation focused on facts. Contempt. Acknowledge when you’ve lashed out in exasperation, and do your best to avoid making judgments. Defensiveness. Take…

Let’s Remember Why We Celebrate Presidents Day

The origin of Presidents’ Day lies in the 1880s, when the birthday of Washington—commander of the Continental Army during the American Revolution and the first president of the United States —was first celebrated as a federal holiday. In 1968 Congress passed the Uniform Monday Holiday Bill, which moved a number of federal holidays to Mondays. The change was designed to schedule certain holidays so that workers had a number of long…

Be Kind To Yourself When Feeling Stressed Out

Burnout is a serious problem at work. It can make you feel emotionally exhausted, cause cynicism, and hinder your job performance. If you notice these signs of extreme stress, resist the urge to beat yourself up — that will only make the situation worse. Instead, have some empathy for yourself and what you’re going through. Start by considering how you might be creating unnecessary stress: For example, are you setting…

A Winning Team

It’s the morning after the Super Bowl and wow, what a game.  If you are a San Francisco fan, you are wondering what in the world happened to the 49ers.  If you are a Kansas City fan, you may be a bit tired from the late night celebration from the Chiefs not having won a Super Bowl in 50 years!!!!   So what happened?  Both teams obviously were physically prepared to…

Make Achieving Your Long-Term Goals More Fun in the Short Term

Achieving a long-term objective, such as getting in shape, paying off debt, or switching careers, takes persistence. Recent research has found something that can help: incorporating immediate benefits into your pursuit of longer-term goals. Make the short-term activities fun. If you want to work out more, select a fitness class that you enjoy. If you want to eat healthier, build a diet around healthy foods that you actually like to…

Lessons from Martin Luther King, Jr. – Controlling Anger as Leaders

Average leaders focus on results, and that’s it. Good leaders focus also on the behaviors that will get the results. And great leaders focus, in addition, on the emotions that will drive these behaviors. One emotion that shapes our behavior is anger, and Martin Luther King  Jr., whose birthday we commemorate today, knew of the power that came packed in this emotion. King had reason enough to be provoked, time…

Life’s Simple Reminders

I’m sure most of you have read Robert Fulghum’s book All I Really Need To Know I Learned In Kindergarten.    If you have or  have not read his book,  it’s a great lesson for both kids and adults.  And a great reminder as we look for ways to be better people in 2020! This morning, I share his Credo with you. Share everything. Play fair. Don’t hit people. Put…