Whether an individual, team, or organization,
increase your value by developing the voice of a leader.

Liz Trocchio Smith

Liz Trocchio Smith
Certified Executive Business Coach
and Trusted Advisor

Monday Morning Coffee

Get “Monday Morning Coffee with Liz”
direct to your in-box every Monday Morning with tips on what it takes to be a great leader

Monday Morning Coffee

To Deal with Distractions, Retrain Your Brain to Focus

Focusing is hard — especially during a pandemic!  Blaming not being able to focus on the constant distractions around us is easy. But trying to get rid of distractions isn’t enough to fix the problem. We also have to retrain our brains to concentrate. For example, when your work is interrupted by email, the real issue isn’t email; it’s that being tethered to your inbox makes you expect an interruption…

Stop Zooming Out in Zoom Meetings

When you’re in a virtual meeting, it’s easy to find your mind drifting away — especially if it’s your fifth one of the day. To make sure you’re as engaged as possible, take a few moments beforehand to understand the meeting’s purpose and what value you can add. What is the most critical information you have, and what do you want to contribute? Jot down these points. If you don’t…

Help Your Team Adapt to New Office Safety Norms

As businesses begin to reopen, they’re setting new rules around health and safety. But it will take some time for these new rules to feel normal. Leaders can take a few steps to help their teams adapt. First, encourage returning employees to not only follow, but help enforce the rules. Ask them to politely call out any violations of the new safety practices, and to remind the offender of proper…

A Short Course in Courtesy

I recently saw this in a Dear Abby column (yes, I read Dear Abby!) and knew it was too important not to share! The six most important words:  “I admit I made a mistake” The five most important words: “You did a good job” The four most important words: “What is your opinion” The three most important words: “If you please” The two most important words: “Thank you” The one…

Land of The Free Because of The Brave

Last year, in honor of Memorial Day, I shared Paul Harvey’s wonderful message, On the 8th Day God Made a Service Member.  Many of you let me know how much you enjoyed it, so I thought it only appropriate that I repeat it again this year, and now it has become a tradition. Thank you to all of those that have sacrificed their lives, may they rest in peace, and to those that are…

Your Remote Meetings Don’t Have to Feel Remote

Virtual meetings can often feel impersonal, awkward, and isolating, but there are ways to make them feel more intimate. For starters, if you’re the host, arrive a bit early to the video conference so you can greet people as they pop up on your screen and engage in a bit of friendly small talk. Encourage attendees to turn on their video — let them know ahead of time if it’s…

In A World Where You Can Be Anything – Be Kind

When you’re under constant stress, it’s not always easy to be patient and understanding with others.  But being judgmental doesn’t help anyone.  How can you find — and demonstrate — empathy for others when you’re emotionally depleted? First, accept that we’re all coping with the coronavirus crisis differently.  For example, you may find it helpful to pay close attention to the news, while someone else prefers to limit the amount…

Preparing For After COVID 19

Many organizations have been compiling information to help us get to a “new normal”, as well as helping businesses get their offices, and employees, back to work.  I pulled a few from sources listed below to share ones I felt were important and immediate. Workplace Readiness: ¹  Prepare the Building: cleaning plans, pre-return inspections  Prepare the Workforce: mitigating anxiety, policies for deciding who returns, employee communications  Control Access: protocols for…

Leave Work at the Door — Even If You Can’t Leave the House

When you’re working from home, it can be really hard to transition from work mode to personal mode, but it’s more important than ever to keep the distinction clear. Here’s how to make the switch. First, establish a routine that eases you into work mode. Maybe it’s putting your dishes in the dishwasher, getting a cup of coffee, and then sitting down at your computer. Or maybe it’s doing a…

Lead with Transparency in Times of Crisis

If your team is working from home for the first time, chances are they might be feeling somewhat disconnected and out of the loop. You can help them by being transparent and making sure that everyone knows what’s going on. Communicate what’s happening at the organizational level around finances, client relationships, and big-picture goals. People may be nervous about revenue goals and other deliverables. Share as much information as you…