If your team is constantly bringing issues to you rather than addressing them on their own, you aren’t doing your job as a manager. So only let problems get escalated to you thoughtfully and occasionally. To make sure you’re not stepping in when you shouldn’t, ask yourself several questions. For example, don’t ask “How do we solve the problem?” until you’ve paused and considered “Who should own this problem?” Balance the need to resolve the issue with consideration for how your actions will influence future behavior. In your desire to help your team, you might be tempted to do more than you should. If others are struggling to solve problems they should rightfully own, ask them to bring you a few recommendations on how they would handle the problems. It will give them the opportunity to think it through before claiming they can’t, and realizing they can!
Make it a great day!
