Whether an individual, team, or organization,
increase your value by developing the voice of a leader.

Liz Trocchio Smith

Liz Trocchio Smith
Certified Executive Business Coach
and Trusted Advisor

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Weave Kindness into the Fabric of Your Team

Want high-performing teams that collaborate, communicate, and stay engaged? Treat kindness as a core management responsibility—not a personal trait or optional extra. Here’s how to operationalize kindness on your team. Set clear expectations. Make kindness measurable by turning it into clear, behavioral standards. Define what respectful, inclusive, and supportive interactions look like. Use onboarding, performance reviews, and team norms to embed those expectations into daily work. Don’t let small moments…

3 Types of Everyday Courage

Courage isn’t just for crisis moments—it’s a leadership skill you can build through consistent, values-aligned action. Start by focusing on these three types of everyday courage. Moral courage: Act on your values. You can’t protect what you haven’t named. Identify your core values, define what they look like in practice, and communicate them clearly. Prepare for pressure by writing “if/then” statements to guide your response when values are tested. For…

Be Intentional About How You Spend Your Time

For the sake of your happiness and productivity, it’s tempting to try to squeeze every second of distraction and leisure out of your days. But a better approach is to manage your time in accordance with your priorities by distinguishing between the activities you actually like and those you don’t—and then ridding yourself of the latter. Here are two ways to get started. Schedule your downtime. Time blocking doesn’t have…

Sharpen Your Intuition With 5 Simple Habits

When the data runs out—or becomes overwhelming—your next move often depends on something harder to quantify: intuition. It’s not guesswork. It’s a skill built from experience, reflection, and pattern recognition. If you want to trust your gut more confidently as a leader, you need to train it. Start with the “calm test.” Before acting on a strong impulse, ask yourself: Would I make the same decision if I were completely…

Emotions Area A Leadership Asset

If you treat emotions like distractions, you’re missing out on one of your most powerful leadership tools. Emotional intelligence isn’t about being touchy-feely—it’s about using emotional data to lead with clarity, resilience, and trust. Here’s how to make that shift. Notice what emotions are telling you. Start by paying attention to physical cues, energy shifts, and behavioral changes in yourself and others. Tight shoulders? A teammate’s silence? These aren’t random—they’re…

A Labor of Love

Do you ever wonder when the first Labor Day was celebrated or who decided that we should even celebrate Labor Day, or do you just know that you get a long weekend the first Monday of every September and that’s really all that matters to you?  Well, stop for just a minute this morning for a quick history lesson. The first Labor Day holiday was celebrated on Tuesday, September 5,…

When Your Coworker is Unreliable

It’s frustrating when a teammate doesn’t pull their weight—but it doesn’t have to derail you. You can manage the situation without letting it harm your career. Here’s how. Document your contributions. Keep a clear record of your work. It’s not about blaming anyone; it’s about showing your role in the project. Whether through emails, updates in project management tools, or private notes, this habit ensures transparency and provides a safety…

Dealing With a Jealous Coworker

When you hit a career milestone—whether it’s landing a promotion, winning a major client, or exceeding sales targets—you expect congratulations. But what if colleagues respond with jealousy or resentment instead? Here’s how to approach the awkward situation with grace. Check your assumptions. Before jumping to conclusions, assess whether their behavior has truly changed. Are they making passive-aggressive comments? Avoiding you? Engaging in one-upmanship? If the pattern is consistent, their resentment…

How to Delegate Across Not Down

As you move up the leadership ladder, getting work done through peers—not just direct reports—becomes an essential skill. But delegating laterally requires nuance, not just authority. Here’s how to do it effectively. Choose the right tasks to delegate. Only delegate work that fits your peer’s domain, advances their goals, or uses their existing tools. Misaligned asks feel like favors and are likely to get a quick “no.” Frame it as…

Transitioning from Frontline Management to Senior Leadership

Stepping into a senior leadership role is about more than simply managing a bigger team. It requires a new mindset, focus, and definition of success. If you’re finding this transition to be harder than you expected, you’re not alone. Here’s how to recalibrate your approach. Coach, don’t solve. You’re no longer the go-to problem solver. Your value now lies in helping your managers become confident decision-makers. Instead of offering answers,…

Take Time to Pause Throughout Your Workday

Your workday is a blur of meetings, emails, and endless to-do lists. You’re constantly moving, constantly responding—but are you actually present? Without taking time to reflect, you risk missing big opportunities, making poor decisions, and ultimately burning out. Here’s how to step back without falling behind. Give yourself permission. Being busy isn’t the same as being effective. Productivity culture rewards constant time commitments—but the most important insights often come from…

Don’t Let Your Flexible Schedule Burn You Out

Flexibility is a blessing—until it isn’t. When you try to do everything for both your work and your family, burnout can sneak in fast. The key is to approach flexibility strategically, so you’re fully present when it matters most. Here’s how. Define what’s enough. Without clear boundaries, you’ll always feel behind. Set standard work hours and define the personal commitments that matter most to you. Equally important: Give yourself permission…