Whether an individual, team, or organization,
increase your value by developing the voice of a leader.

Liz Trocchio Smith

Liz Trocchio Smith
Certified Executive Business Coach
and Trusted Advisor

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Monday Morning Coffee

Life Lessons My Parents Taught Me

Monday, June 13, 2016 Good morning, The following was sent to me by my mom, author unknown, although I’m sure mom’s and dad’s everywhere will take credit! If you are a Baby Boomer or Gen Xer, you will understand and relate to the lessons, and if you were born after that, maybe it will help you understand those generations better!  Enjoy! My mother taught me TO APPRECIATE A JOB WELL  DONE. “If…

Encouraging Your Employees To Lead

Monday, June 6, 2016 Good morning, If you want your employees to take the lead, you need to create a culture where leaders groom leaders. Where people step up is when there is room to move up. To ensure that your organization is filled with leaders of leaders, you have to be the leader who not only encourages it but paves the way. Here are ways you can encourage your employees to…

Millennials, What You Are Not Doing To Help Them

Monday, May 23, 2016 Good morning, In 2015, Millennials became the largest share of the American workforce, according to The Pew Research Center. In fact, Millennials will make up 75 percent or more of the global workforce in little more than 10 years. Why should you care? Well, if your workplace is crawling with Millennials, you want to consider how culture and the way you engage them will impact your…

What I Learned From Earning My MBA

This past weekend, I was proud to walk across the stage to receive my diploma from having earned my Executive MBA from Southern Methodist University in Dallas. Those that shared this chapter in my life with me during this program (my husband, family, friends and classmates) helped me through this challenging and exciting time, and to them I give my heartfelt thanks. To say the last two years of my…

Service Your Customers

Monday, May 9, 2016 Good morning, I have recently been shopping for a new service and have been impressed by one vendor on the incredible customer service I have encountered, and have been equally disappointed by the lack of customer service from the other. Being in the service business myself, I thought maybe I was over critical, but I decided it was not rocket science on how to treat people…

Don’t Ignore The Obvious

Monday, May 2, 2016 Good morning, It’s easy to find someone to tell you what you want to hear, but your true ally is one who tells you what you need to learn. Give yourself an edge with these gems of sage advice that most people ignore. Take time to know yourself. “Know thyself” said Aristotle. When you know who you are, you can be wise about your goals, your dreams, your standards, your…

Is Your Brain Fit?

Monday, April 25, 2016 Good morning, Recently, I was privileged to hear Dr. Sandra Chapman, founder of The Brain Institute at the University of Texas in Dallas, speak to a group of professionals. I was so impressed with what she had to say and her research, that I immediately went out and picked up her book, Make Your Brain Smarter.  Her study on the brain is so fascinating that I wanted…

Habits of Highly Respected Employees

Monday, April 18, 2016 Good morning, We’ve explored the things the most respected bosses do, and the inevitable habits that unhappy employees fall into. It’s only fair therefore that we talk about the habits of the world’s most respected employees. Start by thinking about the colleagues you’ve most enjoyed working with–the most successful and likable people. I’m confident I can describe these people, because the most respected employees often have…

Office Politics – How To Win The Game

Monday, April 4, 2016 Good morning, Almost nobody likes dealing with office politics, and it’s the people who do enjoy it that you have to worry about. And just like regular politics, office politics is an unavoidable element of human behavior—bring people together and the jockeying begins. A lot of the advice about how to handle office politics boils down to “just don’t play,” as if avoiding the political system…

Less Is More

Monday, March 28, 2016 Good morning, “To do our work, we all have to read a mass of paper. Nearly all of them are too long. This wastes time, while energy has to be spent in looking for the essential points.” Sound familiar? It could be a complaint made by anyone who has to read memos to make decisions. But that complaint wasn’t made by a company executive yesterday. It…

March Madness – If You Can’t Beat Em, Join Em!

Monday, March 21, 2016 Good morning, You’ve got minutes until March Madness starts again this morning…do you know what your employees are doing? I can tell you–they’re setting up their live streams, poring over their brackets, and sweating out the minutes until their alma mater takes the court. What your employees probably are NOT doing however, is putting their full, absolute concentration toward their work. And you know what…that is…

Stop and Smell the Roses……Literally!

Monday, March 7, 2016 Good morning, If you live in Texas, you know we have been experiencing unseasonable spring like winter. It has been in the high 70’s and low 80’s over the last few weeks. I ventured out to run some errands over the last weekend in my bright red convertible Volkswagen Bug, and yes, with the top down! Weather like we have had just immediately puts people in a good…