When You Give Feedback, Do You Listen, Too?
As a manager, your job is to give feedback. But if you want your employees to really hear what you’re saying, you need to listen, too. Research suggests a manager’s attentive, nonjudgmental listening makes an employee more relaxed, more self-aware, and less defensive. The next time you’re coaching someone, listen carefully and thoughtfully to everything they say. Don’t jump to conclusions or interrupt. Give the person space to express themselves,…
