Liz Trocchio Smith
Certified Executive Business Coach
and Trusted Advisor
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We’re consuming more information than ever before — but retaining all that knowledge is another story. If you find yourself struggling to use what you read (or even just remember it), you probably aren’t learning productively. To be a more efficient learner, try three things. First, focus your reading on a single topic for several months. The deeper you go into a subject, the stronger a foundation you’ll have for…
We often blame our phones for our worst habits, from multitasking to poor spelling. But our phones can just as easily help us build better habits, by triggering a desired behavior. Start by considering when and where you want the habit to happen. For example, if you want to start flossing your teeth every day, decide when you’ll do it (after dinner or before bed?) and where (bathroom or kitchen…
We all have habits and behaviors we wish we could change. But just being aware of a bad habit isn’t enough. To truly fix it, start by considering your goal (say, “I want my team to know that I trust them”) and the obstacles you expect to face along the way (“I struggle to delegate”). Next, frame what you will do about the obstacles as if-then statements. To address the…
Focusing is hard — especially during a pandemic! Blaming not being able to focus on the constant distractions around us is easy. But trying to get rid of distractions isn’t enough to fix the problem. We also have to retrain our brains to concentrate. For example, when your work is interrupted by email, the real issue isn’t email; it’s that being tethered to your inbox makes you expect an interruption…
Maybe you think you don’t have enough time to read books. But consider how many texts, emails, and tweets you read each day — and how much time you’d get back by cutting some of that out of your life. Making your phone less addictive can help. Move all apps off the main screen so that your phone is blank when you open it. Use Do Not Disturb to quiet…
When you’re in a virtual meeting, it’s easy to find your mind drifting away — especially if it’s your fifth one of the day. To make sure you’re as engaged as possible, take a few moments beforehand to understand the meeting’s purpose and what value you can add. What is the most critical information you have, and what do you want to contribute? Jot down these points. If you don’t…
As businesses begin to reopen, they’re setting new rules around health and safety. But it will take some time for these new rules to feel normal. Leaders can take a few steps to help their teams adapt. First, encourage returning employees to not only follow, but help enforce the rules. Ask them to politely call out any violations of the new safety practices, and to remind the offender of proper…
I recently saw this in a Dear Abby column (yes, I read Dear Abby!) and knew it was too important not to share! The six most important words: “I admit I made a mistake” The five most important words: “You did a good job” The four most important words: “What is your opinion” The three most important words: “If you please” The two most important words: “Thank you” The one…
Last year, in honor of Memorial Day, I shared Paul Harvey’s wonderful message, On the 8th Day God Made a Service Member. Many of you let me know how much you enjoyed it, so I thought it only appropriate that I repeat it again this year, and now it has become a tradition. Thank you to all of those that have sacrificed their lives, may they rest in peace, and to those that are…
Virtual meetings can often feel impersonal, awkward, and isolating, but there are ways to make them feel more intimate. For starters, if you’re the host, arrive a bit early to the video conference so you can greet people as they pop up on your screen and engage in a bit of friendly small talk. Encourage attendees to turn on their video — let them know ahead of time if it’s…
Many organizations have been compiling information to help us get to a “new normal”, as well as helping businesses get their offices, and employees, back to work. I pulled a few from sources listed below to share ones I felt were important and immediate. Workplace Readiness: ¹ Prepare the Building: cleaning plans, pre-return inspections Prepare the Workforce: mitigating anxiety, policies for deciding who returns, employee communications Control Access: protocols for…
When you’re working from home, it can be really hard to transition from work mode to personal mode, but it’s more important than ever to keep the distinction clear. Here’s how to make the switch. First, establish a routine that eases you into work mode. Maybe it’s putting your dishes in the dishwasher, getting a cup of coffee, and then sitting down at your computer. Or maybe it’s doing a…