Liz Trocchio Smith
Certified Executive Business Coach
and Trusted Advisor
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Can you imagine what your day would be like if you and others were gracious every day? I have committed to doing one act of kindness every day for the entire year. It would be great if I could make a difference in someone’s day. Maybe you could too. Grace is a character trait that seems to be lacking in today’s business world. I challenge each one of you to…
When you get ready to sit down and send thank you notes out for all the treasures you received, how will you send them? Email or hand written? I’m a big fan of sending hand written notes for everything I receive. My mom taught me along time ago to send handwritten thank you notes, and it has stuck with me. I feel email is too impersonal, and so do others…
The holiday season gets crazy with shopping and parties nearly every night of the week. Then we have our regular responsibilities and every day tasks. One of the things that will suffer the most is sleep. Sometimes we have so much going on, the late nights mean only 4 to 5 hours of sleep. I couldn’t do that on a regular basis without looking like a tired mess, so I…
The benefits of kindness at work are well documented. But how do you actually promote caring and generosity on your team? First, take the lead. People are highly attuned to the behaviors of high-status team members; when you give compliments to your employees, they’re likely to emulate your behavior. Second, set aside time during Zoom meetings for a “kindness round,” in which team members are free to acknowledge and praise…
Imposter syndrome is the persistent, nagging thought that tells us that we are undeserving of our achievements. If you’ve ever felt that way, you’re not alone. So, how can you channel feelings of self-doubt into something more constructive and productive? Here are some tips. Reframe self-doubt. Instead of shying away from experiences that trigger your doubt, deliberately embrace them. Remember that challenges are opportunities to learn. Think of your nerves…
It’s tempting to think that if you’re tough on yourself, you’ll perform better. But self-criticism can ruin your mood, focus, and productivity if you let it. Try to take a more balanced approach to evaluating your own performance with these strategies. Avoid generalization. Resist the urge to zero in on a single negative event and instead consider your performance on aggregate. Think of a bell curve: Some days will be…
Do your employees come to you with every little question they have during the workday? These interruptions make it hard to do focused work, and are a sign that people don’t feel empowered to make decisions on their own. Here’s how to address the issue. Model focus. Make clear that an “open-door policy” doesn’t mean that anyone is allowed to interrupt you at any time for any reason. Designate do-not-disturb…
We’ve all got regrets about missed career opportunities or things we wished we’d done or said. That’s normal. Rather than trying to quash the feeling, you’ve got to make peace with it. Start by recognizing your emotions and expressing them — even if only to yourself. What past action or inaction is causing you to feel this way? You may even consider grabbing a pen and paper and writing out…
Most people know that how you frame a problem will influence how you solve it. This means that you have to carefully choose the words to describe your issue. If you’re struggling to generate effective solutions, you might change the way you’ve phrased the problem. Specifically, ask yourself two questions. First, what’s the subject? For example, let’s say you want to change an element of your organization’s culture. A problem…
Do you hold back in meetings? Are you unsure how to jump in and make yourself heard? It’s easy to go unnoticed when everyone is excited about a topic. But editing yourself only robs yourself (and your team) of your ideas. To make sure your voice is in the mix, try claiming space by announcing your contribution before launching into your point. For example, you might ask, “Can we pause…